shipping and returns

Worldwide Shipping - just select your country at the checkout.

All orders are dispatched within 1 - 3 working days.

UK - £1.50 Flat Rate or FREE for orders over £50

Rest of World -  Standard airmail (not tracked) £7 or FREE for orders over £50

 

Any questions please contact me on the form below

Please note that if a package is returned to the courier depot because the courier was unable to make the delivery it is the customers responsibility to communicate with the courier to re-deliver or pick up their package. If the customer fails to arrange a redelivery or pick up of their package and it is returned back to me the customer will need to pay postage costs again for me to post the parcel out again.  If the customer does not want to pay for redelivery, a fee of £1.90 will be taken out of the refund amount to cover costs

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If a customer inputs the wrong delivery address and the parcel is delivered to that address it is the customers responsibility to retrieve the package.

International customers - please remember that your country may charge you taxes for importing a product from the UK. Please check the rules and laws in your individual country. 

Returns Policy

Please contact me within 14 days of receiving your order if you have any problems with your order or would like to return a product.  Legally I do not accept returns on earrings due to hygiene reasons. For a return to be accepted you must contact me within 14 week of the item arriving with you and then return the item to me within a further 14 days.